Privacy Policy

At Nova Prime Business Hub, we are committed to protecting your privacy and safeguarding your personal and business information in accordance with applicable laws in Nova Scotia and Canada.

This Privacy Policy explains how we collect, use, disclose and protect your information when you use our services or visit our website.

1. Information we collect

Personal information

• Name, email address, phone number
• Government-issued identification (where required for compliance)
• Billing and payment information

Business information

• Business name, registration details and corporate documents
• Mailing and registered address usage information

Financial information

• Bookkeeping records, transaction data and tax-related information (only as required to deliver services)

Website usage data

• IP address, browser type, pages visited and general analytics data

2. How we use your information

• Provide and manage our services (workspace, registration, bookkeeping, tax filing, etc.)
• Process payments and maintain billing records
• Communicate with you regarding services and updates
• Meet legal and regulatory requirements (including CRA compliance)
• Improve our website and customer experience

3. Sharing of information

Nova Prime Business Hub does not sell, rent or trade your personal or business information to third parties.

We do not share your information with any third party without your prior consent, except where necessary to provide our services or where required by law. This may include:

• Submitting information to government authorities such as the Canada Revenue Agency or registry offices for compliance and filings
• Using secure, trusted service providers (such as payment processors or software platforms) strictly to deliver our services
• Disclosing information where required by applicable laws, regulations or legal processes

All third-party providers we engage are required to maintain strict confidentiality and safeguard your information.

4. Data protection

We take reasonable administrative, technical and physical measures to protect your information from unauthorized access, loss, misuse or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal, tax and regulatory obligations
• Resolve disputes and enforce agreements

6. Your rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Withdraw consent where applicable (subject to legal requirements)

To make a request, please contact us using the details below.

7. Cookies and website tracking

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can modify your browser settings to decline cookies if preferred.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Nova Prime Business Hub
Email: Info@novaprimehub.ca
Address: 1550 Bedford Hwy, Office #555, Bedford, NS, B4A 1E6